How to Fix Whirlpool French Door Refrigerator Not Cooling

Looking for how to fix a Whirlpool French door refrigerator not cooling? Follow the troubleshooting steps mentioned above to check power connections, clean condenser coils, ensure proper air circulation, and more, to potentially resolve the issue and restore optimal cooling performance.

“Stay Cool, Fix Your Whirlpool French Door Refrigerator!”

Is your Whirlpool French door refrigerator failing to keep your food properly cooled? It can be frustrating and concerning when your refrigerator doesn’t perform its primary function effectively.

However, before panicking or considering buying a new appliance, there are several troubleshooting steps you can take to potentially resolve the issue.

In this article, we will guide you through the process of fixing a Whirlpool French door refrigerator that is not cooling.


A refrigerator plays a crucial role in preserving the freshness and quality of your food. When it fails to cool properly, it can lead to spoilage and food waste.

Understanding the potential causes and troubleshooting steps can help you identify and address the problem promptly.

Whirlpool French Door Refrigerator

Whirlpool French door refrigerators are stylish, efficient appliances with a spacious design. They offer ample storage capacity and advanced cooling technology to keep your food fresh. With features like:

  • adjustable shelving,
  • smart connectivity,
  • and energy efficiency, ..

Whirlpool French door refrigerators are a great choice for any kitchen.

Popular Models of Whirlpool French Door Refrigerators

Here are 10 popular models of Whirlpool French door refrigerators:

  1. Whirlpool WRX735SDHZ – 25 cu. ft. French Door Refrigerator
  2. Whirlpool WRF555SDFZ – 36-inch French Door Refrigerator
  3. Whirlpool WRF767SDHZ – 36-inch French Door Refrigerator with External Ice and Water Dispenser
  4. Whirlpool WRX986SIHZ – 26 cu. ft. Smart French Door Refrigerator
  5. Whirlpool WRF757SDHZ – 27 cu. ft. French Door Refrigerator with Pantry Drawer
  6. Whirlpool WRF954CIHV – 36-inch Counter-Depth French Door Refrigerator
  7. Whirlpool WRF560SEHZ – 30-inch French Door Refrigerator
  8. Whirlpool WRFA60SMHZ – 30-inch French Door Refrigerator with Exterior Ice and Water Dispenser
  9. Whirlpool WRF767SDEM – 36-inch French Door Refrigerator with Dual Ice Maker
  10. Whirlpool WRFA35SWHZ – 36-inch French Door Refrigerator with Temperature-Controlled Drawer

Note: Please note that availability of specific models may vary based on location and time. It’s always recommended to check with local retailers or the Whirlpool website for the latest models and features.

Understanding the Issue

Possible Causes of Cooling Issues

There can be several reasons why your Whirlpool French door refrigerator is not cooling as it should. Some common causes include:

  • Faulty thermostat: A malfunctioning thermostat can prevent the refrigerator from reaching and maintaining the desired temperature.

  • Dirty condenser coils: Dust and debris accumulation on the condenser coils can impair heat dissipation and affect cooling performance.

  • Inadequate air circulation: Blocked vents or obstructions in the airflow can disrupt the cooling process.

  • Defective evaporator fan motor: If the fan responsible for circulating cold air inside the refrigerator is not functioning correctly, it can result in cooling problems.

  • Issues with the defrost system: Malfunctioning defrost components can lead to ice buildup, obstructing proper cooling.

  • Damaged door gaskets: Worn-out or damaged door gaskets can allow warm air to enter the refrigerator, compromising cooling efficiency.

  • Refrigerant leaks: A refrigerant leak can cause a loss of cooling capacity in the refrigerator.

Symptoms of a Whirlpool French Door Refrigerator Not Cooling

Before proceeding with troubleshooting, it’s essential to identify the signs indicating that your refrigerator is not cooling effectively. These symptoms may include:

  • Food spoiling quickly, even at recommended temperature settings.
  • Warm air escaping from the refrigerator.
  • Ice melting or defrosting prematurely.
  • Unusual noises or excessive vibration.
  • The presence of frost or ice buildup in the freezer section.

Troubleshooting Steps

Now that we have a basic understanding of the issue, let’s explore the steps you can take to fix your Whirlpool French door refrigerator.

1. Check the Power and Settings

Begin by ensuring that the refrigerator is properly connected to a power source and that the power supply is stable.

Please verify that the temperature settings are appropriate for cooling. Adjust the thermostat to the recommended temperature range.

2. Clean the Condenser Coils

Over time, the condenser coils can accumulate dirt and debris, hindering their ability to dissipate heat. Gently vacuum or brush the coils to remove any buildup.

This simple maintenance task can significantly improve cooling performance.

3. Ensure Proper Air Circulation

Check for any obstructions that might impede the flow of air in the refrigerator. Please make sure the vents are clear and unobstructed.

Rearrange items inside the fridge if necessary to allow for better airflow.

4. Verify the Temperature Control

If the temperature control system is not functioning correctly, it can lead to cooling issues. Test the temperature control components and replace any faulty parts if necessary.

5. Inspect the Evaporator Fan Motor

The evaporator fan motor is responsible for circulating cold air throughout the refrigerator. Check if the fan is running smoothly and replace it if it’s defective.

6. Examine the Defrost System

Inspect the defrost system components, such as:

  • defrost timer,
  • defrost heater,
  • and defrost thermostat.

Faulty defrost system elements can cause ice buildup, resulting in cooling problems.

7. Assess the Door Gaskets

Worn-out or damaged door gaskets can allow warm air to enter the refrigerator. Check the gaskets for any signs of wear or tears and replace them if needed.

8. Look for Refrigerant Leaks

Refrigerant leaks can cause a loss of cooling capacity. Examine the refrigerator for any signs of leaking refrigerant, such as:

  • oily residue
  • or hissing sounds.

If a leak is detected, it’s advisable to contact a professional technician for repair.

Professional Help and Warranty

If you’ve tried the troubleshooting steps mentioned above and the refrigerator is still not cooling adequately, it may be time to seek professional assistance. Suggested below are some options to consider:

1. Contact Whirlpool Customer Support

Reach out to Whirlpool’s customer support for guidance and technical assistance. They can provide specific recommendations based on your refrigerator model and help you troubleshoot the issue further.

2. Schedule a Service Visit

If the refrigerator is still under warranty or you prefer professional expertise, schedule a service visit with an authorized Whirlpool technician. They have the knowledge and tools to diagnose and repair complex cooling issues.

3. Warranty Coverage

Review your refrigerator’s warranty documentation to determine if the cooling issue is covered. If it is, you may be eligible for free repairs or replacement parts.

Preventive Maintenance Tips

To minimize the risk of future cooling problems, consider implementing the following preventive maintenance practices:

  • Regularly clean the condenser coils.
  • Keep the vents clear of obstructions.
  • Check and replace damaged door gaskets promptly.
  • Avoid overfilling the refrigerator, as it can hinder proper airflow.
  • Follow manufacturer guidelines for temperature settings and maintenance.


A Whirlpool French door refrigerator not cooling can be a significant inconvenience, but with the right troubleshooting steps, many issues can be resolved.

By checking the power and settings, cleaning the condenser coils, ensuring proper air circulation, verifying the temperature control, and inspecting the evaporator fan motor.

Also examining the defrost system, assessing the door gaskets, and looking for refrigerant leaks, you can potentially restore your refrigerator’s cooling functionality.

Remember, if the troubleshooting steps don’t yield the desired results, contacting Whirlpool customer support or scheduling a service visit with an authorized technician can provide the professional assistance needed.

Additionally, practicing preventive maintenance can help prolong the lifespan of your refrigerator and prevent future cooling problems.


Q1: Why is my Whirlpool French door refrigerator not cooling after trying all the troubleshooting steps?

A1: If the refrigerator is still not cooling after attempting the recommended troubleshooting steps, it’s advisable to contact Whirlpool customer support or schedule a service visit. A professional technician can diagnose and resolve more complex issues.

Q2: Is it normal for the refrigerator to make noise while cooling?

A2: Some noise is normal during the cooling process, such as the sound of the compressor or fans running. However, if you notice unusually loud or persistent noises, it may indicate a problem that requires attention.

Q3: Can I repair a refrigerant leak in my Whirlpool refrigerator myself?

A3: Refrigerant leaks should be handled by trained professionals. It’s best to contact a certified technician to diagnose and repair any refrigerant leaks in your refrigerator.

Q4: How often should I clean the condenser coils?

A4: Cleaning the condenser coils once every six months is generally recommended. However, the frequency may vary depending on factors such as the environment and usage conditions. Refer to your refrigerator’s manual for specific guidelines.

Q5: Can using incorrect temperature settings affect the refrigerator’s cooling performance?

A5: Yes, setting the temperature too high or too low can impact the refrigerator’s cooling efficiency. It’s important to follow the manufacturer’s recommended temperature settings for optimal performance.

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